SIM'S HELP DESK
How do I know what's the right size for me?
We have a size chart to help you find the right size. Our products also come with a note to size up or down when required.
If you're thinking, "I'm an M on top and an L at the bottom, what should I do?" Here's a hack:
Unlike most garments, swimwear is stretchy so we would suggest going with the smaller of the two sizes as the swimsuits should fit snug.
This is not a guaranteed fix since everyone's bodies are different. It's simply a suggestion. For a more accurate answer, you can DM us @simwearindia on Instagram with your measurements and we will be happy to recommend a size to you.
When will I receive my order?
Last minute packing? We've been there.
If you reside in Mumbai, India and would like same day delivery, you can DM us on Instagram @simwearindia or email us at simwearindia@gmail.com before placing the order. We will try our best to ship it immediately. The delivery charges in this case will have to be paid by the customer separately.
These orders are subject to availability of the desired product so, please wait for our confirmation on DM or email.
My flight leaves tomorrow, I need the swimsuit today!
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Can I return or exchange a product after purchase?
In order to maintain hygiene standards for all our swimsuits, we cannot accept any returns or exchanges.
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
What if I receive a faulty or damaged product?
All of our products go through various stages of quality checks before they reach you, so rest assured you will receive only the best items.
In the rare case that a damaged product is received, please write to us at simwearindia@gmail.com with the order number in the subject or DM us on Instagram @simwearindia and our team will be happy to assist you.
Please note that any return, refund or store credit in such cases is solely at the discretion of our team.
I have a question that's not listed here
No worries! Write to us at simwearindia@gmail.com or send us a DM on Instagram @simwearindia. We'll be sure to respond as soon as we can.